Festivalinn's Blog

Ultra Clean a “I Care 2″ Best Western Program

Chemainus BC — Fri, 14 Oct 2011 01:21:24 +0000

Our Hotel the Best Western Plus Chemainus Inn is was just certified and recognized as Ultra Clean a “I Care 2″ Program from Best Western out of 4500 hotels we are 1 of 160 that qualified. Our Customer Satisfaction score is 9.42 during the last 90 days but has been similar for over 5 years.

**Best Western I Care® 2** Early in 2009, development of the second phase of the Best Western I Care program began. Together with professional research partners, Best Western set out to determine what our customers truly desire when selecting hotels. Building on our foundation of I Care 1, Best Western I Care 2 is comprised of three pillars to assist properties in delivering these specific needs to guests.

The Speed of Trust The first pillar focuses on building trust with our service teams and our guests.

Collaborative Service – Ultra Clean The second pillar concentrates on delivering an Ultra Clean, well maintained, and a hotel experience personalized to an individual guests’ preferences.

The Problem-Free Experience The third pillar is about taking a proactive approach in eliminating potential problems for our guests before they happen.

Shopping in Chemainus BC Vancouver Island

Chemainus BC — Tue, 13 Sep 2011 20:48:07 +0000

Link here to more details http://www.chemainushotel.com/09/13/2011/Shopping-in-Chemainus-Vancouver-Island

Chemainus Festival Theatre SWEET DREAMS Escape Hotel Package

Chemainus BC — Sun, 04 Sep 2011 15:23:35 +0000

BOOK YOUR THEATRE SWEET DREAMS PACKAGE INCLUDING DINNER AND A FULL BREAKFAST via the hotel and receive our

8 B special room rate for a one bedroom suite just call 877 246 4181 or email seeyou@chemainushotel.com

Detailed link

Blog is now maintained at Hotel website

Chemainus BC — Sun, 17 Apr 2011 15:58:03 +0000

We have a new website – see the blog here http://www.chemainushotel.com/hotel-blog

Senior Swimming in Chemainus

Chemainus BC — Fri, 25 Mar 2011 21:25:40 +0000

Weekly: Senior Swim for locals at the Best Western Plus Chemainus Inn
Every Tuesday and Thursday

We offer drop in senior swim from 1 to 3 PM
You must arrive prior to 2.00 PM, to be eligible for this special program.

Hot Tub is part of the deal! Only $ 3.00

Must be 60 or over for others $ 6.50
9573 Chemainus Road 250 2464181

Family Easter What to do Events

Chemainus BC — Wed, 16 Mar 2011 21:49:37 +0000

Chemainus celebrates!

The latest Emily Carr Arts Sculpture and Carving unveiled late 2010 will be topped with “The Skidegate” Eagle. This Eagle used to be on a peace pole at Skidegate and was painted by Emily Carr. The eagle which once crested the pole has since fallen. Its memory is preserved in a 1929 watercolour, depicting the capital eagle hovering against a geometric sky.

The Skidegate band will be in attendance during the 11 AM Saturday April 23 reveal and they will be represented by Councilor James Cowpar.

Many other FAMILY focussed events are taking place this day and weekend. for a full Calendar of events contact info@muraltown.com or call 8772464181 and includes Theatre backstage tour and workshop, the ghost of Isabel Askew handing out chocolate eggs, kids arts and crafts, have your picture taken while painting a mural, decorate hat senior center event, baby chicks and a rabbit on display, free swim, free big screen kids video’s, kids face painting and a Sunday Easter Egg hunt. Stay the night 8772464181 seeyou@chemainushotel.com

Ray Kurtweil Transcendent man

Chemainus BC — Mon, 07 Mar 2011 19:09:50 +0000

Get ready for even faster change in the world we know.

http://www.youtube.com/transcendentman

Spring Promotion at Best Western

Chemainus BC — Thu, 24 Feb 2011 21:37:16 +0000

GET A FREE NIGHT
Offer Details

Best Western Rewards® (BWR) members who register for the promotion and stay three separate times at any Best Western-branded hotel during the promotion period earn a free night voucher for use at any Best Western hotel in the U.S., Canada or the Caribbean before June 30, 2011. (Limit one voucher per member.)
BWR members who pay for all 3 stays with a Best Western Rewards® MasterCard® during the promotion period will earn 1,000 bonus BWR points. (Limit 1 credit card bonus per member.)
Our partners Aeroplan®, AIR MILES® and American Airlines® also have special offers.

More details: https://goldcrownclub.bestwestern.com/offers/seasonal.asp?season=spring&ptype=standard

Give Easter Weekend gift for Valentine’s

Chemainus BC — Mon, 14 Feb 2011 20:03:08 +0000

Happy Valentine’s every one – why not give a Gift Theatre package certificate for your Valentine or reserve an Easter Weekend Escape. Lots of events around town and bring the kids. http://www.festivalinn.ca/hotel_packages.html Also Chemainus Dollars available via the Hotel. www.chemainusdollar.com

Typical guest comment

Chemainus BC — Fri, 11 Feb 2011 21:15:43 +0000

Attention Lou,
> I called to book two rooms for two nights March 11th-13th only to find
> that the Inn was almost full! We have had season passes to the
> Chemainus Theatre for years. March 11th is our daughters birthday so we
> invited she and her husband to join us to stay for the weekend. When I
> called to book ,Jessica who was on the desk broke the news that there
> was almost a full house! My heart rate sped up as this was only the
> beginning of February! Jessica worked very hard to try to accommodate
> us as the pickins’ were slim. This is Chemainus theatre slang from
> Oklahoma. We usually take suites yet none were available. I stated we
> would take rooms in the basement as we love our stays at your Inn so
> much!
>
> Due to the apparent demand for your fine Inn which we have stayed at
> many times before, I decided to book for the year. We are attending
> four theatre productions and we are
> treating our daughter and son in law for each production to share the
> weekend with us. This will include accommodation at the Inn. Jessica had
> to work very hard to do this. She was very pleasant and accommodating. I
> had to call her back a few times with questions which arose as my husband
> and I discussed. Jessica was just as friendly, answered my questions and
> made changes requested. She also sent confirmation emails to us. You are
> very fortunate to have such an excellent employee such as Jessica! Please
> feel free to share with her our applause which is usually only given at
> the theatre!
>
> Keep up your good work as you manage your fine Inn. We always feel
> welcomed.
>
> Wendy Campbell
GM note:
We are multi-year winners of the Best Westerns Chairwoman’s Service Award and as you know positive
word of mouth is vital to people thinking of booking any hotel please check our tripadvisor reviews as well.

The next recent comment:

Hi Penny, I’ve noticed that people are quick to complain and criticize, so I thought I’d drop you this thank you note. I wanted to let you know what a wonderful time my wife and I had at your inn. The staff were exceptional and the room was clean and comfortable. You hot tub was a great way to end a great day. Thanks again, we’re looking forward to staying at your inn again in the not to distant future.

Room 408 Feb. 10, 2011

Keith & Betty McDougall